WEST DUNBARTONSHIRE ENERGY ADVICE SERVICE

Offering practical help and energy advice when you need it most

We provide free and confidential advice and assistance to residents of West Dunbartonshire who may be struggling with heating their home, paying their fuel bills and managing fuel debt.

Our energy advisors can assist you through home visits or appointments via phone call, Zoom, Facetime, or WhatsApp to provide support with:

  • Understanding your energy bills

  • Setting up new accounts

  • Comparing tariffs and switching supplier

  • Understanding your heating system and controls

  • Becoming more energy efficient in your home

  • Arranging repayment plans with your supplier

  • Managing fuel debt

  • Handling complaints with energy suppliers

This service is free and confidential. Please complete the contact form below, and one of our advisors will be in touch.

For more information or to arrange an appointment, please contact our Energy Team on 0141 952 4382

Email energy@comlinks.org.uk or complete the referral form below.

Please complete the referral form linked here -https://comlinks.portal.nookcrm.com/civicrm/nook/new-enquiry/start

What to expect

When you get in touch, you will speak to a trained adviser who will:

  • Listen to your concerns without judgment

  • Explain options in clear, straightforward language

  • Help you take practical next steps

  • Support you at your pace

We aim to make energy issues feel more manageable and less stressful.

Referrals from organisations

We accept referrals from organisations supporting clients who live in West Dunbartonshire.

If your client is struggling with energy bills, heating, or understanding energy information, please complete our Energy Advice referral form. https://comlinks.portal.nookcrm.com/civicrm/nook/partner-referral

Consent must be in place before submitting a referral.